Using Screencam for technical support
Supposed you are good at computer skills. Your friend Jenny is making a PowerPoint to show her wonderful tour in summer vocation. Jenny thinks it would be better if the PowerPoint can play with the light music. She wants to add the audio file to the PowerPoint. But the problem is, she never does that before. So she turns to you for help over the phone. Wonderful opportunity to show your talent! Then you try really hard to explain to her what to do. The possible result is Jenny would not get really what you mean, and problem can‘t be done as you expected, and you would get frustrated.

How to get the computer problem done quickly and remotely for your friends? There should be another way.

You can choose Demo software to record the desktop readily with just a few clicks and send a video to show them exactly how to solve the problem step by step. The description of problems can be illustrated clearly by a video recorded from the screen. That was an effective way to get problems done without going out of the house. In this way, you are able to answer many questions from friends and help tremendously, both for you and them.

You can use Demo Software like DemoCreator to do this. Click “capture” and click “publish”, that’s all you have to do to finish a video recording with DemoCreator(if you don’t need any further editing). It not only records mouse movements, keystrokes along with the screenshots, but also provides sound recording and comprehensive editing capability to enhance the final output. You can publish the demo as Flash movies or Video clips for sharing on web pages, blogs, BBS, or video sharing website like Youtube.

View sample of adding audio to PowerPoint.
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